2006-11-20 KODAK Service & Support Named Exclusive Provider for Fibrenetix
Data storage specialist Fibrenetix has announced that it is expanding its relationship with Eastman Kodak Company's worldwide service organization, naming KODAK Service & Support as the exclusive warranty and post-warranty service provider for Fibrenetix RAID and disk storage systems throughout North America.
The announcement was made this week during Storage Networking World, the world's largest conference program on storage networking. With the announcement, the Fibrenetix partnership with KODAK Service & Support goes global.
"As we have continued to broaden our sales reach across the globe, it makes perfect sense to expand our relationship with our established service provider," said Alan Johnson, VP Business Development, Fibrenetix. "KODAK Service & Support represents a value add that we want to offer to our customers the world over. This is particularly true as both the storage needs and our U.S. customer base continue to grow."
Beyond exclusive on-site warranty and post-warranty services, KODAK Service & Support also will provide installation and help desk services for Fibrenetix customers.
"After supporting Fibrenetix throughout Europe during 2005/06, we are pleased to have the opportunity to join them as they extend their business to the United States," said J. Patrick Welch, Director, U.S. Multi-Vendor Service Sales, Kodak. "We are proud to be an exclusive provider for a company dedicated to giving its customers world class service and support."
KODAK Service & Support, named Best Support Organization at the 2006 International Business Awards, is made up of more than 3,000 professionals in 120 countries. These professionals are fully qualified to help customers control costs, maximize productivity, and minimize business risk. It is a leading multi-vendor IT services provider, supporting more than 100 manufacturers of document scanners, storage devices and systems, and micrographic imaging equipment.
About Eastman Kodak Company Kodak is the world's foremost imaging innovator, providing leading products and services to the photographic, graphic communications and healthcare markets. With sales of $14.3 billion in 2005, the company is committed to a digitally oriented growth strategy focused on helping people better use meaningful images and information in their life and work. Consumers use Kodak's system of digital and traditional image capture products and services to take, print and share their pictures anytime, anywhere; Businesses effectively communicate with customers worldwide using Kodak solutions for prepress, conventional and digital printing and document imaging; Creative Professionals rely on Kodak technology to uniquely tell their story through moving or still images; and leading Healthcare organizations rely on Kodak's innovative products, services and customized workflow solutions to help improve patient care and maximize efficiency and information sharing within and across their enterprise.
More information about Kodak (NYSE: EK) is available at www.kodak.com.
For more information about Kodak's Graphic Communications Group, visit www.graphics.kodak.com or visit KODAK Service & Support at www.graphics.kodak.com/global/services.
About Fibrenetix Fibrenetix is the market leader for high performance, cost effective RAID systems. With over 10 years experience, Fibrenetix is recognized for cutting edge technology and has successfully developed a comprehensive range of enterprise class RAID and NAS systems that combine quality, reliability and the best price/performance ratio in the storage industry. Fibrenetix was the leading pioneer of cost effective IDE RAID in 1997/98, years before this technology was widely accepted by the global storage players. Today Fibrenetix has established itself as a leading company in Desktop RAID for the AV Entertainment industry. Mainly by developing a range of products using innovative design and technology developed specifically for the Post production and Film studio markets. Fibrenetix USA head office is located in San Jose, manufacturing is based in Northern Spain, with sales offices located in the UK, France and the Far East. Fibrenetix has partnered with a number of specialist VADs (value added distributors) and resellers in the US, Japan, China, Australia and all the Europe countries. For more information about Fibrenetix visit: www.fibrenetix.com.
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